Last Updated: July 8, 2026
Welcome to Karar Solutions Sdn Bhd (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and products. By accessing our website or purchasing our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Business Information
Company Name: Karar Solutions Sdn Bhd
Country of Incorporation: Malaysia
Governing Law: Laws of Malaysia
2. Services and Account Registration
Eligibility: To use our services or make a purchase, you must be at least 18 years old or have the consent of a legal guardian.
Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
Accuracy of Information: You agree to provide accurate, current, and complete information during the registration or checkout process.
3. Pricing and Payments
Currency: All prices listed on our website are denominated in Malaysian Ringgit (MYR) unless stated otherwise.
Payment Gateways: Payments are processed securely through authorized third-party payment gateways. We do not store your credit card or banking details.
Price Adjustments: We reserve the right to amend pricing for our services or products at any time without prior notice. However, accepted orders will be honored at the price listed at the time of purchase.
4. Cancellation and Refund Policy
Cancellation Window: Customers may request to cancel their order or service subscription within 24 hours of purchase, provided the service deployment has not yet been initiated or physical items have not been dispatched.
Refund Processing: Approved refunds will be issued strictly back to the original payment method used during the transaction.
Refund ETA: Please allow 7 to 14 business days for the refund to be processed and reflected in your account, depending on your financial institution.
5. Intellectual Property Rights
All content, logos, graphics, text, software, and intellectual property displayed on this website are the exclusive property of Karar Solutions Sdn Bhd or its licensors.
You may not reproduce, distribute, modify, or exploit any content from this website without explicit written permission from us.
6. Limitation of Liability
To the maximum extent permitted by applicable Malaysian law, Karar Solutions Sdn Bhd shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business interruption, arising out of or in connection with the use or inability to use our services.
Our total liability to you for any claims arising from the use of our website or services shall not exceed the amount you paid to us for the specific service or product in question.
7. Indemnification
You agree to indemnify, defend, and hold harmless Karar Solutions Sdn Bhd, its directors, employees, and affiliates from and against any claims, damages, liabilities, and expenses arising out of your violation of these Terms or your misuse of our website and services.
8. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes, controversies, or claims arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
9. Changes to These Terms
We reserve the right to modify or replace these Terms at any time. Any changes will become effective immediately upon posting on this page. Your continued use of the website or services after changes are posted constitutes acceptance of the new Terms.
10. Contact Us
If you have any questions or concerns regarding these Terms of Service, please contact us at:
Email: [support[at]karar[dot]my]
Address: [No 315&317, Tingkat 3, Blok A, Kuantan Center Point, Jalan Haji Abdul Rahman, 25000 Kuantan, Pahang]