PRIVACY POLICY
At Karar Solutions Sdn. Bhd., we are committed to safeguarding the privacy of our website visitors, clients, and
partners. This Privacy Policy document outlines the types of personal data we collect, how we record and use it,
and your rights regarding your personal information.
1. Information We Collect
We may collect personal information that you provide directly to us when you interact with our services, make
inquiries, request project proposals, or register for accounts. This information may include, but is not limited to:
Identity & Contact Data: Your name, company name, designation, email address, telephone number, and
mailing address.
Business & Technical Data: Technical requirements, project locations, infrastructure needs, and system
preferences (e.g., security system and networking specifications).
Transaction Data: Details about payments, quotes, billing statements, and financial interactions with our company.
2. How We Use Your Information
We use the collected data for various legitimate business purposes, including to:
Provide, operate, maintain, and secure our website, portals, and service offerings.
Process your transactions, generate technical quotations, and manage commercial proposals.
Improve and customize our services to better meet your system architecture and installation requirements.
Communicate with you regarding project status, technical queries, administrative updates, and support needs.
Fulfill legal and regulatory requirements applicable in Malaysia.
3. Data Protection and Security
We employ appropriate technical and organizational measures to secure your personal data from unauthorized
access, loss, alteration, or disclosure. Access to your personal data is strictly limited to authorized employees,
contractors, and partners who require the information to perform their specific business duties.
4. Third-Party Disclosures
We do not sell, trade, or otherwise transfer your personal data to outside parties without prior notice, except to
trusted third-party service providers (such as secure payment processors, logistical partners, and licensed
subcontractors) who assist us in operating our business and delivering services, provided those parties agree to
keep this information strictly confidential.
5. Cookies and Web Analytics
Our website utilizes standard cookies to enhance user experience, track visitor preferences, and compile aggregate
website traffic data. You may choose to disable cookies through your individual browser settings; however, doing so
may limit some functional aspects of our website.
6. Your Personal Data Protection Act (PDPA) Rights
In accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to request access
to, correction of, or restriction of the processing of your personal data. To make a request or raise any privacy-
related concerns, please contact our administrative team at our official email address.